Muffin Builder won't save changes.

Comments

• Pablo

  September 2018

  Hi,

  Please send me a link to screenshot of your System Status.

  You can find it in BeTheme > System Status

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• clickchloe

  September 2018

  [IMG]http://i65.tinypic.com/33azdki.png[/IMG]
• Pablo

  September 2018

  Please contact your Hosting Provider and tell him to disable SUHOSIN.

  And also, ask him about increasing PHP_Max_Input_Vars to 5000.

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• clickchloe

  September 2018

  is it ok to update wordpress to PHP 7.1? 
• qsiautomation

  September 2018

  Our site does not have the SUHOSIN issue; however, Muffin Builder does not work at all when trying to edit a list box link on the home page.  The "save changes" button does nothing of any value. How can a WP page be successfully edited?
  
• clickchloe

  September 2018

  is it ok to update wordpress to PHP 7.1? 
• Pablo

  September 2018

  clickchloe
  

  Yes, but we recommend to use a 7.0

  
  

  qsiautomation

  Please:

  1) Send me a link to screenshot of your system status in BeTheme > System Status

  2) Disable all of the plugins, clear the cache and try to save content again.

  
  

  Be sure that Gutemberg is not enabled too

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• clickchloe

  September 2018

  Still not working, could it be a plugin which is causing the problem?
• qsiautomation

  September 2018

  Pablo,

  
  

  I appreciate the quick reply.  Here's the status page link:

  
  

  https://www.qsiautomation.com/system-status/

  
  

  Gutenberg is not installed.
  

  
  

  Thanks
  
• Pablo

  September 2018

  clickchloe
  

  Is your Max_Input_Vars in BeTheme > System Status is equal or more than 5000?

  If not, please ask your hosting provider about increasing it.

  Also, send me a link to your website
  

  
  

  qsiautomation
  

  Please go to your FTP, create a php file with phpinfo() functio, wordpress login credentials, license key and link to this discussion and inside
  and send us a link to that file privately thru the contact form which is
  on the right side at http://themeforest.net/user/muffingroup#contact so
  we can have a look on your server settings. The problem is probably
  related to limits but to be sure which one is the reason, we need that
  link. For more details about file creation, please visit
  https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
  
  Notice!
  1. If you are chatting with support via email, please do not post here.
  2. Attach your license key and the WordPress admin login credentials.
  3. Send a link to this discussion, so the email support knows where to look.
  
  Thanks
  
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• qsiautomation

  September 2018

  Pablo,

  
  

  Unfortunately, the muffin group contact form takes you to Envato, and from there, an endless maze of products, forums and Tuts. Perhaps I missed the form, and if so, please send a more specific link.

  
  

  In the meantime, here's the PHP link: https://www.qsiautomation.com/phpinfo.php

  
  

  After reviewing, please send your change recommendations, thanks.
  
• Pablo

  September 2018

  Hi @qsiautomation
  http://prntscr.com/l03vbz
  As you see, your global settings(at the right) are smaller than the local(at the left).
  Which means that your local settings will be taking only the global amount because there is a limit from the server.
  
  Please, talk with your hosting provider and ask him, about increasing:
  PHP_Max_Input_Vars to 5000
  PHP_Time_Limit to 180
  PHP_Memory_Limit to minimum 128MB
  
  After this, everything will work fine
  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• qsiautomation

  October 2018

  Thank you, I'll give that a try