Clients Shortcode - logos wrapping in full screen mode with high resolution

westcan · October 2018

I'm using this theme on a computer with resolution set to 3840 x 2160. When I set the clients shortcode to display 6 logos it wraps the 6th logo on the 2nd line (and doesn't centre the logos - not that I am looking to center the row, would prefer to have all 6 on the same row). However if I make the browser window smaller it eventually adjusts to having 6 on the same line. I've attached the screen shots below;

https://snag.gy/pEwMLP.jpg (I have the clients slider above) to show the reference of alignment) - Maximized window

https://snag.gy/2gnG54.jpg - showing the browser windows on same computer in a minimized format.

Any suggestions on how to fix this?

Thank you

Bryan · October 2018

Hello,

please check the first screenshot, it does not work. Also send us a link to this page.

thanks

westcan · October 2018

Hi Bryan,

I just tried the link again and it worked for me: https://snag.gy/pEwMLP.jpg

Sure I don't mind sending link or login credentials. Is this a PM or will this appear in the open support forum?

Thanks

westcan · October 2018

Bryan further to my last post I did some further testing. If I change the display settings to 1920 x 1080 everything displays as it should, however if I revert back to 3840 x 2160 that it when it displays like I've shown in the screen shots.

Pablo · October 2018

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

westcan · October 2018

I sent a private message through the contact form. Not sure which link you want me to attach to this discussion?

Thanks

Pablo · October 2018

We need to know which topic(because you can create a lot of them) have to be resolved.
Thanks.

westcan · October 2018

Ok, I've sent the credentials with the link to this forum. Thank you.

Pablo · October 2018

Hi,

I've been on your website and everything looks ok.

The websites with BeTheme are made for Grid max. 1920px.

(Theme Files > Global > General)

To increase this value, you would have to edit theme files.

We do not prove such a modifications.

Thanks

westcan · October 2018

Ok thank you

westcan · October 2018

So if a user has display settings for higher it won't display correctly?

Pablo · October 2018

It will be displaying correctly, but the website content width will not be longer than 1920px.

Cheers

westcan · October 2018

Thank you

Clients Shortcode - logos wrapping in full screen mode with high resolution

Comments

This website uses cookies