Blurry Product Image

sparefroh · October 2018

Hey guys,

How can I change the Quality of the Product image?
Because the quality by hovering is ok but without hovering it is very blury.
https://oh-my-deer.com/produkt/kerzenstaender-damhirsch

Thanks for any help.

Pablo · October 2018

Hi,

What resolution of image did you upload?

If your image quality is low before being uploaded, then it's not possible to increase this value.

To change the woocommerce images size please go to the customizer tool in wordpress and change it in the front-end.
More information HERE

Notice!
Remember to use thumbnail regeneration after you make your changes. Otherwise, the images will not change their size.

thanks

sparefroh · October 2018

Hi,

thanks for your answer. The upload image size is okay.

In this example you can see better what I mean.

https://oh-my-deer.com/produkt/geweih-couchtisch-akazie

The main image is very blurred...

When you select the second image in the galery the quality is also bad.
But if you select the second product image in the gallery and hover it then the quality is normal?

what setting in your theme or in the woocommerce plugin manage the single product main image quality?

and yes I regenerate all my thumbs.

thanks

Pablo · October 2018

I forgot to type, did you check the size of the images used in portfolio/blog/shop?

Please
navigate to theme options>blog,portfolio&shop>featured image and be sure that your image sizes are not too low.

Also, check the default WordPress gallery images, please go to settings>media.

Remember to use thumbnail regeneration after you make your changes.

Thanks

sparefroh · October 2018

I'm sorry but I can't find a size setting in

options>blog,portfolio&shop>featured image

only in
options>blog,portfolio&shop>General

there is a setting (Combobox)
Featured Image Caption

with following items
"zeigen"
"Ausblenden"
"Für Mobilansicht ausblenden"
(words in german)

do you mean this?

Pablo · October 2018

http://prntscr.com/l9cp40
Here it is, but there is no option for the shop now, we changed the location of it, sorry about that.

Did you check the settings > media image sizes?
Thanks

sparefroh · October 2018

Thanks for the fast reply.

Now I find the setting.
But as you said I cant find the option for the shop. Only for Portfolio and Post.
I think thats the problem. Am I right?

Because in the Post sites it works perfectly, only the shop product image is blurry.

Yes I checked my settings -> media image size, otherwise the image would be also blurry in the Posts and Portofolio.

Any further idea?

Pablo · October 2018

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

sparefroh · October 2018

done.
thanks for your help.

sparefroh · October 2018

maybe I have solved the Problem by myself. I changed the main Image width from 600 px to 1200 px and now it works.

But the setting is in
Theme - Customizer - WooCommerce - Product Images

Bryan · October 2018

Hello,

we are happy that you managed to fix it.

thanks

Blurry Product Image

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