Can't update Betheme

gratianne · May 2018

Hi,

Every time I try, I get this error message : "The archive could not be installed. This package does not contain any files."

I'm on the 20.4.4 version at the moment.

Thanks in advance for your help.

Bryan · May 2018

Hey,
this message could mean that your license key is used on more than one domain.
Please use this tool to manage your license keys:
http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

thanks

gratianne · October 2018

Hi,

I don't understand why I'm supposed to deregister my website when it's only used on one website.

My website is a multisite so the theme is used on several subdomains but your theme is supposed to be multisite ready.

Pablo · October 2018

Hi,
It is, but if you used your license key somewhere else (even unwittingly), you have to deregister and register your website again.

Even if you didn't use it somewhere else, please deregister and register your theme.

Please, do it and try to update a theme.
Thanks

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