Problem installing theme update und plugins

Comments

• rcreek63

  December 2018

  I'm running into the same issue. Cannot run theme updates or install plugins like revolution slider.

  
  

  Unpacking the package…

  Installing the plugin…

  The package could not be installed. The plugin contains no files.

  Plugin installation failed.
• Pablo

  December 2018

  Hey,
  this message could mean that your license key is used on more than one domain.
  Please use this tool to manage your license keys:
  http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
  

  thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• trueadvertising

  December 2018

  As I told, I have checked the license. 

  
  

  registered domain: www.weinkellerbau.de and purchase code: a7241b82-0234-****-****-************
• trueadvertising

  December 2018

  Referer domain is different than registered domain. Please contact us using contact form on our Themeforest profile page:
  https://themeforest.net/user/muffingroup
• Pablo

  December 2018

  trueadvertising
  

  Please deregister and register your license.

  There was an issue with our system, but now, everything should be okay.

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• trueadvertising

  December 2018

  Hi Pablo, I can't deregister 

  
  

  Referer domain is different than registered domain. Please contact us using contact form on our Themeforest profile page:
  https://themeforest.net/user/muffingroup
  
• Pablo

  December 2018

  Then please, do what error message says.

  Attach your license key and link to this topic.

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• trueadvertising

  December 2018

  Okay, thanks for your help. Hope the problem could be solved soon ...