I wanted to update a page that uses the muffin builder - suddenly all the muffin builder sections disappeared from the edit page view! and I cannot edit anything!
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file, your wordpress login credentials and link to your website privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. Remember to also send your license key and Wordpress admin login credentials. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice! 1. Attach your license key and the WordPress admin login credentials. 2. Send a link to this discussion, so the email support knows where to look.
1. Sorry for not installing the php file correctly I am not a developer and was just trying to follow the instructions you sent me - If it is still important I will ask for help about it.
2. You changed my dashboard language to Arabic, it was in Hebrew and now I cannot find how to change it back (because I don't read Arabic!)
3. About the problem mentioned above - in the page you created "muffin-test" I can see the new sections added, and can edit them, but on all the other pages that are already created I don't see the muffin builder section - You can see the problem on the homepage or on this page: http://breslevho.co.il/שיעורים-ימות-עולם-חודש-סיון-2/
3. We checked and we also will need your FTP access, please send it. We will have to run a debug. When we disabled all of your plugins, the page edit page shows a blank page. But in both situations the code is cut, like there is something blocking it.
Comments
Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file, your wordpress login credentials and link to your website privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your server settings. Remember to also send your license key and Wordpress admin login credentials. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page.
Notice!
1. Attach your license key and the WordPress admin login credentials.
2. Send a link to this discussion, so the email support knows where to look.
1. Sorry for not installing the php file
correctly I am not a developer and was just trying to follow the instructions
you sent me - If it is still important I will ask for help about it.
2. You changed my dashboard language to Arabic,
it was in Hebrew and now I cannot find how to change it back (because I don't
read Arabic!)
3. About the problem mentioned above - in the
page you created "muffin-test" I can see the new sections added, and
can edit them, but on all the other pages that are already created I don't see
the muffin builder section - You can see the problem on the homepage or on this
page: http://breslevho.co.il/שיעורים-ימות-עולם-חודש-סיון-2/