An error occurred while updating Betheme: The package could not be installed. The package....
So this is the error I get when trying to update from 20.9.9 to 21.0
An error occurred while updating Betheme: The package could not be installed. The package contains no files.
I have tried the license tool here (http://api.muffingroup.com/licenses/) to see if I can spot anything but I get the message "error":"No registered licenses for this purchase code and username"
I had no issues when updating the theme last time so have no idea what's going on.
I just double checked the item purchase code at Theme Forest and know I copied and pasted it correctly as well as my Theme Forest username into the license checker.
In the theme dashboard my theme is showing as registered "Theme is registered - purchase-code-here-xxxx-xx"
I have read somewhere that de-registering and re-registering my purchase code might be an option but don't know if this will reset my entire website, this is not an option.
An error occurred while updating Betheme: The package could not be installed. The package contains no files.
I have tried the license tool here (http://api.muffingroup.com/licenses/) to see if I can spot anything but I get the message "error":"No registered licenses for this purchase code and username"
I had no issues when updating the theme last time so have no idea what's going on.
I just double checked the item purchase code at Theme Forest and know I copied and pasted it correctly as well as my Theme Forest username into the license checker.
In the theme dashboard my theme is showing as registered "Theme is registered - purchase-code-here-xxxx-xx"
I have read somewhere that de-registering and re-registering my purchase code might be an option but don't know if this will reset my entire website, this is not an option.
Comments
I did as you suggested, de-registered and re-registered in the admin panel and on the second attempt at updating the theme it worked. Thanks!