Banner area error

amoredro · February 2019

Hello

I update the theme from version 21.0.1 to 21.0.6. and now the code that I have in that area doesn't work ( the code it was from FB widgets like botton and from yelp badge)

Please help me

Pablo · February 2019

Hi,
Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
It is always a good idea to also attach a screenshot, for that use services like snag.gy or pasteboard.co

thanks

amoredro · February 2019

old version of theme

updated version of theme (a test version of the site)

amoredro · February 2019

can I have any suggestion ?

Pablo · February 2019

Hi,
Due to the new Envato security reasons We had to disable the HTML tags where they shouldn't be.
All the text boxes should be filled with text only, not the HTML.

HTML tags which are working are: a, br, em, i, span, img, strong and u tags

Check this topic:
https://help.author.envato.com/hc/en-us/articles/360000481243-WordPress-Theme-Security-Requirements#h_674316188621522302914837

Thanks

amoredro · February 2019

Basically, now that banner features can't be used or how can insert an image?

Pablo · February 2019

Sorry, I forgot to mention the img tag.

Of course you can insert the image there, in the Banner field.

Theme Options > Header & Subheader > Extras

Thanks

Banner area error

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