Site Broke : On using any element having image supported.

Rachelsjtnewport · March 2019

Hi,

I have been using 'Our Team' element to add clients data, you can see fields in http://newportconstruction.sjthosting.com/clients-broken-page/ . I am sure that during initial 7-8 elements listing, site was working fine, but as i continued to add elements, page broke showing various warnings and notices. Then various elements in backend at end stopped displaying in front page even.

Then I created another Clients page : http://newportconstruction.sjthosting.com/clients/ , here I used 'image' element and again here also site broke. But since this is my site's main menu page, I removed those elements responsible to break page.

The page : http://newportconstruction.sjthosting.com/clients-broken-page/ is my testing page for bug reporting to you.

I thought for once that this might be due to slug '/clients/' since 'clients' is betheme's custom post type and I have disabled this CPT fo our custom requirements. But on changing slug also, it remained broken.

Our site i going to be live next week, it would be really appreciable if you reply with solution as soon as possible. I would like to use 'Our Team' element.

Thanks!

Bryan · March 2019

Hey,

could you please send us screenshots of the warnings/errors you are receving?

Please make sure you are using PHP version 7 or greater.

thanks

Rachelsjtnewport · March 2019

Thanks for your reply.

Yes php version is 7.1 .

You could see the warnings in the link I mentioned above : http://newportconstruction.sjthosting.com/clients-broken-page/

Also I have mentioned screenshots links of same below:

- http://www.screencast.com/t/rp4YsFu3WFI

- http://www.screencast.com/t/EzC5XPcO4M

Thanks.

Pablo · March 2019

Hi,

Please change the theme to the parent theme and check if the issue still exists.

It looks like the problem related to your modifications.

Thanks

Rachelsjtnewport · March 2019

I don't think problem is due to child theme as child theme is only having some css. But error is in this paid theme's file : /betheme/functions/builder/front.php 's several lines for 'key_exists() expects parameter 2 to be array..', 'undefined index:attr', etc. [ I think it needs some more checks to be written]. This cannot be possible with theme having only css modified.

Still I activated parent theme, cleared cache and issue persists. As I cannot keep parent theme active for you to see, I toggled back changes. See : http://www.screencast.com/t/XhpuQnrnO (You can see this screenshot of active parent theme and compare with current active child theme's coloring in header and can see they are different).

Please analyze issue little more deeper and reply back.

Thanks!

Pablo · March 2019

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

Rachelsjtnewport · March 2019

Hi,

Credentials have been written and sent through Contact Form.

You must be knowing but still I need to tell you to not to do anything on main pages of site. Our site is going to be live soon.

You can make another testing pages. Also, you can modify page : http://newportconstruction.sjthosting.com/clients-broken-page/

Thanks!

Pablo · March 2019

Hi,

Your PHP_Max_Input_Vars value is too small (1000)

Please contact your hosting provider and ask him about increasing this value to 5000, then save your page again.

Everything will be working fine then.

Thanks

Rachelsjtnewport · March 2019

Hi,

I changed this max_input_var value in php.ini and issue has been resolved.

Thanks a lot.

Site Broke : On using any element having image supported.

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