Images disappear after second slide

bcr-mediendesign · March 2019

Hey there,

on our homepage [Links visible only for registered users] the slider on works well. But after the slider showed all pictures for the first time, there is an issue on the second slide of all images. The second image on second slide is not shown and appears only at the end of the slide a really short time.

Please help us,

Best Regards BCR

Pablo · March 2019

Hi,
Please be familiar with this documentation:
[Links visible only for registered users]
It looks like your slider is not created correctly.
Thanks

bcr-mediendesign · April 2019

Hi,

i can't find any wrong setting. Please help us with this issue. Also there are only html warnings no errors with html validator on firefox.

Best regards,

BCR

Pablo · April 2019

You don't have any html errors on your website - the problem could be related to configuration of that slider.

Try to create other slider with loop (like 2 slides looping all the time) and check if the problem still exists.

Thanks

bcr-mediendesign · April 2019

Hey you are right. There are no problems with the new slider.

But with the whole sliders we installed on 3 different websites this problem appears. We always used a template and changed the content.

Do you have an idea which setting could cause this problem?

Thanks

Pablo · April 2019

Unfortunately, it's hard to say what can be the problem.

The Revolution Slider is very big plugin and it can be anything.

I suggest to create new slider which will be the same as old, but this time make a backup right after creating it.

Thanks

bcr-mediendesign · May 2019

Hello Pablo,

we created a new slider for our own without any preset. This worked. But now we installed Be Theme on another website again and wanted to use again a prebuild slider. Again this issue appeared. This time we created again an own slider but the same issue appeared.

I'm sorry to have to say that but this is one of the main reasons we use BeTheme for now on six different websites.

Please help us to fix this issue, we don't know what we are doing wrong.

Best regards,

BCR

Pablo · May 2019

Please send us a link to that issued page, maybe the problem is related to something else.

Check if theme and wp are up to date.

Thanks

bcr-mediendesign · May 2019

One of the pages is www.sempfle-fliesenlegermeister.de

The others are in maintenance mode.

Theme an WP are up to date.

Thanks

Pablo · May 2019

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at [Links visible only for registered users] and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

Pablo · May 2019

Sorry, but these login credentials are not working.

Please send them once more, but this time test them before you sent them.

Thanks

Pablo · May 2019

We were on your website and it looks like the problem is related to your third slide.

After removing it, everything works fine.

We replaced the third slide with second slide and it works fine too.

So, we suspect that the problem can be with the animations or layers on that slide.

Please, create the slide again(from a scratch), but now, try to decrease the amount of animations there.

Thanks

Images disappear after second slide

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