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Please Help me

gbp123gbp123
in Theme support
I was to instal Betheme but i can't Registration. tks

Comments

  • gbp123gbp123
    hello, 

    ineed help. please to support my case.

    • Your server is blocking connection to API server api.muffingroup.com
      Please contact your hosting provider.
      Debug information

    problems that occur. I hope Betheme soport me soon. thanks
  • PabloPablo
    Hi,
    As you can see, the problem is related to blocked connection to our API.
    In this case our hands are tied - this can be resolved only by hosting provider.

    So please, contact your hosting provider and show him this error message, after looking at this error, he should recognize the problem and unlock the connetion to our server.
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • gbp123gbp123
    hello suport,

    I have issues to instal Betheme on my wordpress first time. Because Server Muffingrup.com block my hosting provider. So this issues can to resolve team support my hosting provider if get IPs addres muffingrup.com or API. Bethemes.

    "answer from my hosting provider"

    --------------------------------------------------------------

    Translate to english :

    Dear,

    As it has been fed back through live chat, please be able to share it with your theme to inform the IP of the API theme so that we try whitelisting from our server side.

    Thus we submit the information, if there are things that are not clear enough to ask us to return.

    Thank you for your trust in using Ardeta Media services and services,

    -------------------------------------------------------------
    thanks for u/r Help.

    regrads,
    abraham / gbp123
  • gbp123gbp123
    my casee was resolved. thaks
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