Theme Updated Failed - Package contains no files

Hi, when attempting to update the theme on two of my sites today I got this following message: (Can you advise please?)

Updating Theme Betheme (1/1) 

Downloading update from http://api.muffingroup.com/theme/download.php
Unpacking the update…
Installing the latest version…
Theme update failed.

An error occurred while updating Betheme: The package could not be installed. The package contains no files.

Comments

  • Further edit to this - the theme was originally registered to another site but I have removed that sites registration on the site, removed the theme and un-installed all the plugins. I have also used the licenses api on muffingroup to deactivate the license with that domain and now it is registered to the new domain.
  • Further update to this - I have attempted it again and it has updated. Please close.
  • Hey,
    the best way in this case is to deregister every single page that is using this key.
    When you use the muffingroup api license tool (license manager) then it should say that no websites registered under this license.
    Then go to your main page, register it.
    It could take 2-3 tries before you can install pre-builts or plugins.
    thanks
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