I can't instal pre-built website

When i tried to instal website theme, i have the error:
(Portuguese): O site está passando por dificuldades técnicas. Verifique a caixa de entrada do e-mail do administrador do site para obter instruções.
(Translated):  The site is experiencing technical difficulties. Check the site administrator's email inbox for instructions.

I tried some different themes, but not work.
May you help me?

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