A strip with a blue background image appears when the header goes from default to sticky.

art_lyly · June 2019

I've never inserted it, I don't know how to remove this bad animation.

How to remove this ?

http://somup.com/cq1ZQjnPio

Pablo · June 2019

Hi,

Please send a link to your website.

I'll check what can be the problem.

Thanks

art_lyly · June 2019

How can i send you in private ?

Pablo · June 2019

Unfortunately, PM's are disabled on this forum.

We could ask you about sending it through the contact form on our themeforest account, but it will take more time than sending it here.

Just send it here and as soon I'll notice it, I'll remove the link from your respond.

Thanks

art_lyly · June 2019

[edited by the support team] please see it very quickly that I re-set the mode under construction

Pablo · June 2019

So, I cannot access your page due some geolocation protection.

http://prntscr.com/o5xupo

Please, disable it for whole European Union.

Thanks

art_lyly · June 2019

done

Pablo · June 2019

Please disable all of the minifying/caching plugins.

Your code is wrapped and I cannot inspect it.

Thanks

art_lyly · June 2019

done

Pablo · June 2019

It's inserted as a background image of header.

http://prntscr.com/o6gpo1

You can change it in the Theme Options > Header & Subheader > Header

Thanks

art_lyly · June 2019

thanks I work with Header Builder since the beginning, so i don't have acces to

Theme Options > Header & Subheader > Header

How can i do to remove this setting in a place i don't have access using Header Builder ?

Pablo · June 2019

This is a bug of Header Builder, we are already fixing it.

For now, please disable the header builder, then get into the Theme Options > Header & Subheader > Header and remove the link of the "background" field.

Thanks

art_lyly · June 2019

ok done and updated thanks

A strip with a blue background image appears when the header goes from default to sticky.

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