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Can't update beTheme - Package contains no files, plugin update failed.

AbiomAbiom
edited July 2019 in Updates & Changelog
Hi,

I'm trying to update the theme, but I keep getting the error message as described in the title.
I tried to derestiger and register the theme a few times (Site has been moved/copied) with both the license keys I have.

I'm currently on v20.9.1and it seems the builder/editor is not fully compatible with WPML. I read somewhere I needed to update the theme to use the WPML plugins correctly. Can you tell me if that is indeed the case?

Regards,

Roel

Comments

  • PabloPablo
    Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

    If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)

    After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

    Yes, you have to update your theme to use the WPML.
    thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • AbiomAbiom
    Thanks a lot!
    You solutions worked for me and i'm now on v21.3.1
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