Plugin Issue

tanjacobsohn · October 2019

Hi There

We do have an issue with an popup plugin (Ninja Popup). Once it is installed, we receive the following login window.

We checked already with the host and the PlugIn support team. Nobody knows what could be the issue. I deinstalled all Plugins and also the theme to find out where the problem could be. But no success. Can maybe help me? (The website is www.ins-zentrum.ch)

Thx, Tanja

Pablo · October 2019

Hi,

Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you.
Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar:
https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048

thanks

tanjacobsohn · October 2019

Hi Pablo

Thx for your feedback. I could not find a plugin there for popups. Is there one you can recommend?

Tanja

Pablo · October 2019

We cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar:
https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048

But, you can use this code below (in the Column item) to create a popup with HTML structure.

[button title="Button" link="#you-custom-id" target="_blank" class="" download="" rel="lightbox" onclick=""]
<div id="you-custom-id" style="display:none">CONTENT HERE</div>

Thanks

Plugin Issue

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