3 of the core plugins cannot be installed

pwatz · October 2019

I just purchased your theme, and am attempting installation.... BUT 3 of the plugins cannot be installed. Layer Slider, Layer Slider Revoluton & WPBakery.... I get a screen that say that they are downloading but then nothing happens. It's unsuccessful. For a WPBakery This is super disappointing, given that I haven't even been able to begin. Please help.

Installing Plugin: WPBakery Page Builder

Downloading installation package from https://api.muffingroup.com/plugins/download.php?code=82b09c3d-9c47-4711-a63b-2c88d2513f83&plugin=js_composer…

Download failed. cURL error 56: OpenSSL SSL_read: SSL_ERROR_SYSCALL, errno 104

TGMPA v2.6.1

Return to Required Plugins Installer

pwatz · October 2019

Actually I have resolved the SSL error with some site-wide encryption, but the cURL error remains...

Pablo · October 2019

Hello,

The cURL issues are usually related to the hosting provider.

So, please contact your hosting provider and ask him about looking at the logs, he should recognize the problem after looking at the logs.

But, please try to disable all of the plugins, clear the cache and check if the issue still exists.

Otherwise, contact with the hosting provider is inevitable.

Thanks

3 of the core plugins cannot be installed

Installing Plugin: WPBakery Page Builder

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