Update Betheme

Mr_Therr · October 2019

I have a problem with updating Betheme. When I start the update comes the error message that "the package is empty". In addition, "System Status" in the dashboard of the Betheme shows me a PHP Limit problem. Then I asked a specialist to set this on the server side accordingly. Unfortunately, the update still does not work and the error message PHP Limit remains. I still have the version 20.7.9 and would like to update to the current version urgently. What can I do?

Pablo · October 2019

Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest

If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)

After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

thanks

Mr_Therr · October 2019

Problem is solved.

Thank you so much

Update Betheme

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