HTTP ERROR 500

mediacym · October 2019

I disabled all the plug-ins except for classic editor and I still cannot save any changes made to the page builder.

I've tried downgrading wordpress version but still didnt work.

Help.

Pablo · October 2019

Hello,

The 5xx errors are the problems related to the server, so in this case, you should contact your hosting provider.

He should recognize the problem, after looking at the logs.

Thanks

mediacym · October 2019

Sorry but Wordpress says your theme is broken

Since WordPress 5.2 there is a built-in feature that
detects when a plugin or theme causes a fatal error on your site, and notifies
you with this automated email.

In this case, WordPress caught an error with your theme,
Betheme.

Error Details

=============

An error of type E_ERROR was caused in line 887 of the
file
/home/cymcom/cym.com.au/wp-content/themes/betheme/functions/builder/back.php.
Error message: Uncaught Error: [] operator not supported for strings in
/home/cymcom/cym.com.au/wp-content/themes/betheme/functions/builder/back.php:887

Stack trace:

#0
/home/cymcom/cym.com.au/wp-content/themes/betheme/functions/meta-template.php(116):
mfn_builder_save(13515)

#1
/home/cymcom/cym.com.au/wp-includes/class-wp-hook.php(288):
mfn_template_save_data(13515)

#2 /home/cymcom/cym.com.au/wp-includes/class-wp-hook.php(310):
WP_Hook->apply_filters(NULL, Array)

#3 /home/cymcom/cym.com.au/wp-includes/plugin.php(465):
WP_Hook->do_action(Array)

#4 /home/cymcom/cym.com.au/wp-includes/post.php(3951):
do_action('save_post', 13515, Object(WP_Post), false)

#5 /home/cymcom/cym.com.au/wp-includes/revision.php(312):
wp_insert_post(Array)

#6 /home/cymcom/cym.com.au/wp-includes/revision.php(188):
_wp_put_post_revision(Array)

#7
/home/cymcom/cym.com.au/wp-includes/class-wp-hook.php(288):
wp_save_post_revision(11130)

#8
/home/cymcom/cym.com.au/wp-includes/class-wp-hook.php(310):
WP_Hook->apply_filters('', Array)

#9 /home/cymcom/cym.com

Pablo · October 2019

Is your PHP Version 7 or higher?

Also, is your BeTheme up to date?

Thanks

mediacym · October 2019

Yes php is 7.3 and wordpress is 5.2.4

Tue 29/10/2019 3:07 PM

Howdy!

Since WordPress 5.2 there is a built-in feature that
detects when a plugin or theme causes a fatal error on your site, and notifies
you with this automated email.

In this case, WordPress caught an error with your theme,
Betheme.

First, visit your website (https://cym.com.au/)
and check for any visible issues. Next, visit the page where the error was
caught (https://cym.com.au/wp-admin/post.php)
and check for any visible issues.

Please contact your host for assistance with investigating
this issue further.

If your site appears broken and you can't access your
dashboard normally, WordPress now has a special "recovery mode". This
lets you safely login to your dashboard and investigate further.

https://cym.com.au/wp-login.php?action=enter_recovery_mode&rm_token=ksnbzuQQOSH0rK0Dm7D5Nc&rm_key=3q0pTRXRWx8NnMc1nARsTE

To keep your site safe, this link will expire in 1 day.
Don't worry about that, though: a new link will be emailed to you if the error
occurs again after it expires.

Error Details

=============

An error of type E_ERROR was caused in line 887 of the
file
/home/cymcom/cym.com.au/wp-content/themes/betheme/functions/builder/back.php.
Error message: Uncaught Error: [] operator not supported for strings in
/home/cymcom/cym.com.au/wp-content/themes/betheme/functions/builder/back.php:887

Stack trace:

#0
/home/cymcom/cym.com.au/wp-content/themes/betheme/functions/meta-template.php(116):
mfn_builder_save(11002)

#1
/home/cymcom/cym.com.au/wp-includes/class-wp-hook.php(288): mfn_template_save_data(11002)

#2
/home/cymcom/cym.com.au/wp-includes/class-wp-hook.php(310):
WP_Hook->apply_filters(NULL, Array)

#3 /home/cymcom/cym.com.au/wp-includes/plugin.php(465):
WP_Hook->do_action(Array)

#4 /home/cymcom/cym.com.au/wp-includes/post.php(3951):
do_action('save_post', 11002, Object(WP_Post), true)

#5 /home/cymcom/cym.com.au/wp-includes/post.php(4028):
wp_insert_post(Array, false)

#6
/home/cymcom/cym.com.au/wp-admin/includes/post.php(405): wp_update_post(Array)

#7 /home/cymcom/cym.com.au/wp-admin/post.php(218):
edit_post()

#8 {main}

thrown

Pablo · October 2019

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

HTTP ERROR 500

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