No luck setting my max input vars to 10000

I changed the line of code on my php.ini file and set to 10000.  Betheme System status still says 1000.  I use inmotion hosting.  they say that changing max input vars in the .htaccess file is not allowed.  i told them that I've been with them for 5 years and no one has ever told me that.  Is there a way your team can help me get Betheme to see the settings in my php.ini or show me another way?  I can't save updates to my pages now.  I saw your page regarding this matter.  I have also searched this issue and so far I haven't found anything.

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