It is very complicated

SarahGuger · December 2019

hi, i'm very disappointed that why i've purchased this theme...most annoying...since last two days i'm trying to change the theme but couldn't...so many plugins...no option for heading subheading when i install BeTheme Header Builder...have u any refund policy...so irritating

Pablo · December 2019

Hi,

If you are new to BeTheme, we suggest taking a look into:

1. Documentation:
http://themes.muffingroup.com/betheme/documentation/#general

2. List of shortcodes and items with examples:
http://themes.muffingroup.com/be/splash/

3. Tutorial Videos:
https://www.youtube.com/user/muffingroup/videos

But, if you would like to get a refund, please send this information privately thru the contact form which is on
the right side at http://themeforest.net/user/muffingroup#contact

thanks

SarahGuger · December 2019

Hi, i installed one theme from pre-built website...but when i installed other, it shows double theme...how i can resolve this issue

Pablo · December 2019

You have to erase data from old pre-built website first, please watch this video from the second minute (02:00)

Thanks

SarahGuger · December 2019

still same issue...will u refund and how

Pablo · December 2019

Probably you did something wrong, we do it almost every day and it works fine, be sure that you followed the steps correctly.

But, if you would like to get a refund, please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact

Thanks

SarahGuger · December 2019

i dont want to refund because i like this theme so much...but i couldn't understand properly...will u write me here step by step method...since last many days it has wasted my time...thanks

Pablo · December 2019

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

It is very complicated

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