Hi,
I've loaded the pre-built BeCompany 4 site several times, each time resetting my wordpress database. The issue is that the entire contact section, located just above the footer of the page, continues to disappear as if it was never there! Any time I attempt to customize any part of the home page, poof, there it goes. This is getting incredibly frustrating.
When I attempt to edit the page, the contact section just goes away. It disappears from the both the editor and front end. How can I resolve this? I'm happy to provide whatever images and access necessary for a quick resolution. Thanks!
Comments
Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.
Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.
Thanks