Half of the page disapered

Comments

• Pablo

  April 2020

  Hi,
  
  
  Please provide us with your hosting environment settings, to do that please follow these steps:
  1) Go to the Wordpress > Tools > Site Health [Links visible only for registered users]
  2) Click at the “Info” on the top of the page and open the “Server” tab [Links visible only for registered users]
  3) Take a screenshot of the content inside that ‘Server’ tab [Links visible only for registered users]
  Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.
  
  Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.

  
  
  Thanks

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• vali_m_92

  April 2020 edited April 2020

  Hi,
  
  Here is the link:
  
  Thanks
• Pablo

  April 2020

  Hello,

  That's because of the 'php max input vars' value.

  Please contact your hosting provider and ask him about increasing that value to min. 5000

  After that, you will be able to save your page properly.

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• vali_m_92

  April 2020

  Perfect, thanks!
• myfranchiscpas

  April 2020

  On the third of fourth redesign of our home page because of this, can't finish the site and launch.

  
  

  Edit the top and the bottom disappears, edit the bottom and the top goes. 

  
  

  Is the answer really a php max value? That makes no sense at all, that shouldn't delete content blocks that have been there for days and saved dozens of times. How can you get that content back? 
• Bryan

  April 2020

  myfranchiscpas
  

  We do not delete anything. If there is not enough "max_input_vars" then the database cannot store so much information thus the sections are saved.

  We although do not see so often that this happens also to the sections at the top, mostly the bottom ones. In that case please also try to disable all of your plugins, and remeber to check the "input_vars" value on your hosting.

  
  

  We cannot help you with getting the content back, maybe your hosting has a copy.

  thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next