Issue with theme updating / not a license problem
I have betheme installed on a multisite. Only one site is using the theme and there is no issue with the license being used more than once. We just purchased a new license and registered it to this site today. When trying to update the plugins. We get the error below. Based on other discussions it has been a license issue. That is not the case here. Please help as the site is currently broken without an update.
Downloading installation package from https://api.muffingroup.com/plugins/download.php?code=c95c1ec8-481a-4d64-a123-385462e710da&plugin=mfn-header-builder…
Unpacking the package…
Installing the plugin…
The package could not be installed. The plugin contains no files.
Plugin installation failed.
Comments
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.