installation failure

WIL72 · April 2020

No se pudo importar pa_color Negro
No se pudo importar pa_color Azul
No se pudo importar pa_color Verde
El medio "T_1_back" ya existe.
El medio "T_2_front" ya existe.
El medio "T_2_back" ya existe.
El medio "T_4_front" ya existe.

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I have this error message when installing a template with woocommerce, this requires a contact form and woocomerce both are enabled, please help. my website is intelsa.com.ec

WIL72 · April 2020

what is the solution, please

Bryan · April 2020

Hey,

do you have any other plugins installed? Please try to disable them and leave only the necessary plugins installed. The best sollution would be to debug your wordpress while installing, it is explained how to do it in the link you provided.

thanks

WIL72 · April 2020

hello, done the previous steps this error shows me

Fatal error: Maximum execution time of 60 seconds exceeded in /home/wxwwsbsh/intelsa.com.ec/wp-includes/class-wp-image-editor-gd.php on line 189

WIL72 · April 2020

I only have the problem with the hifi shop template the others are installed well, but I need the hifi shop

Pablo · April 2020

Hi,

Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22
2) Click at the “Info” on the top of the page and open the “Server” tab http://prntscr.com/nlybm2
3) Take a screenshot of the content inside that ‘Server’ tab http://prntscr.com/nlybyr
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.

Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.

Thanks

WIL72 · April 2020

https://snipboard.io/H4d6xU.jpg

Pablo · April 2020

Please contact your hosting provider and ask him about increasing the "PHP time limit" to min. 180s

After that, it will download the template properly - that's because the shop pages weight more and the time limit of the php is crossed, but the demo didn't upload yet.

Thanks

installation failure

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