Installed new be theme but issues still exists

MennoNoordervliet · April 2020

Hello Be Theme Support,

When the first developer created a website he used a Be theme and then after some time the website have started some issues like team buttons are not responsive, theme editor was not working, other responsive issues. then i contacted to another developer he said someone used without key theme your theme is not updated. then decided to purchase new be theme So i purchased and replace on the old one. but the issues are still exists. like there is no front end developer there is only backend muffin builder, the other issues are still exists. Can you please help me now i purchased support as well. i am sharing the issue links,

1) Member Module Issues, Here are the links where the team module has issue:

        [Links visible only for registered users]
        [Links visible only for registered users]
        [Links visible only for registered users]
        [Links visible only for registered users]
        [Links visible only for registered users]

2) First check the screenshot link to see the issue, then you can check the pages URL

Screenshot : [Links visible only for registered users]

Mobile Screen Issues:

More issues are coming...

I am waiting for your response to solve these issues ASAP, and don't forget the frontend builder.

Thanks

Pablo · April 2020

Hello,

Member plugin

1,2) This is the third-party plugin which we do not support, sadly we are not able to help you with that:

[Links visible only for registered users]

You have to contact the author of the plugin to get help with resolving it.

Mobile Screen issues:

1) The issue is related to your Custom CSS code, after removing it works fine.

2) This form is coming from the member plugin, we are not sure how it works so we cannot touch it.

3) Table by the default is not responsive at all, this is just a html table which was made a lot time ago and keeping there a massive amount of the information is not good idea nowadays.

If you want, I can help you with CSS code to make it "scrollable", so you will be able what is on the right of the table - but I do not can assure it will work smooth.

Thanks

MennoNoordervliet · May 2020

Yes, send me code for Table. and what about front end editor?

Bryan · May 2020

Hey,

please make some clening up in your code. First of all, remove the table from blockquote:

[Links visible only for registered users]

Also, look at those attributes you added.

At the end, the style="overflow-x" value should be set to scroll;

thanks

MennoNoordervliet · May 2020

Can you please send me exact css code to add there, and i can see this is html code table that's why it's added in blackquote module, On which module should i add?

MennoNoordervliet · May 2020

And didn't tell me about front end editor

Pablo · May 2020

I do not understand what you mean by the front end editor, can you explain?

About the table CSS, we'll make it but first do what Bryan asked you to do, get the table code out of the "blockquote" item and paste it into the "Column" item

[Links visible only for registered users]

thanks

MennoNoordervliet · May 2020

Where should that code? Which item should i use? If i give you website access can you do please?

[Links visible only for registered users]

I am talking about front editor, There is no front editor in Be theme?

Pablo · May 2020

Hey,

Please send us WordPress dashboard access privately thru the contact form which is on the right side at [Links visible only for registered users] and we will check what might be the reason.

Notice!
Please attach a link to this forum discussion.

Thanks

MennoNoordervliet · May 2020

I have sent the login access there, kindly update me here, because envato account has been registered on my partner email, and he is out of range now. So i am invistigating this issue.

Pablo · May 2020

1) Please apply this CSS into the Theme Options > Custom CSS & JS > CSS

@media (max-width:768px){
	table{
		overflow: scroll !important;
	display: block !important;
	}
}

2) On that page you sent, there is a couple of HTML errors you made, I only copied your table and removed it from blockquote item and unnecessary divs.

Properly example here:

[Links visible only for registered users]

Thanks

MennoNoordervliet · May 2020

I have added a css, can you please add the same in this page as like your example. I have copied the code but that's not working well.

[Links visible only for registered users]

Pablo · May 2020

Sorry, my code was the problem.

I updated the code on my previous reply.

Thanks

Installed new be theme but issues still exists

1) Member Module Issues, Here are the links where the team module has issue:

2) First check the screenshot link to see the issue, then you can check the pages URL

Mobile Screen Issues:

1) You can check the mobile menu issue

2) Form issue on mobile

3) Table issue here on mobile

Comments

This website uses cookies