cannot place images anymore in a image gallery

PetraWarmerdam · May 2020

I can upload pictures in Media, I can add those pics in a porte-folio, but I can't put them on a page build with muffin builder in a image gallery. I do not understand why. That use to work fine, but not anymore since the latest upgrades. It does not make a difference to disable my plugins or not. Do you know what kind of style sheet is missing?

Kind regards

Petra

Bryan · May 2020

Hi,

Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health [Links visible only for registered users]
2) Click at the “Info” on the top of the page and open the “Server” tab [Links visible only for registered users]
3) Take a screenshot of the content inside that ‘Server’ tab [Links visible only for registered users]
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.

Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.

Thanks

PetraWarmerdam · May 2020

[Links visible only for registered users]

Pablo · May 2020

Well, your hosting settings are fine and they should not be the problem of that issue.

Is your WP and BeTheme up to date?

Also, did you test it if you can insert the image gallery on new created page?

Thanks

PetraWarmerdam · May 2020

I think WP and Betheme are up to date, resp 5.4.1 and 21.7

An image gallery on a new page does work.

I did manage to upload additional images, but it took forever. Any idea's why?

Thx

Pablo · May 2020

Can you send me a link to that page with image gallery and a screenshot of the settings of that Gallery item?

Thanks

cannot place images anymore in a image gallery

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