Critical error when installing pre built website

Comments

• Pablo

  August 2020

  Hello,

  Are you sure that you have enabled only the plugins which were necessary for the pre-built website?

  It's the problem usually related to plugins conflict which are not bundled with the theme.

  
  

  Please provide us with your hosting environment settings, to do that please follow these steps:
  1) Go to the Wordpress > Tools > Site Health [Links visible only for registered users]
  2) Click at the “Info” on the top of the page and open the “Server” tab [Links visible only for registered users]
  3) Take a screenshot of the content inside that ‘Server’ tab [Links visible only for registered users]
  Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.
  Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.
  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• RHMLLC

  December 2020

  I got this error, and updated to Wordpress 5.5.3, when I try to install the pre-built websites, I get the critical error. below is a link to my server tab in my dashboard. [Links visible only for registered users]
• Pablo

  December 2020

  What's the critical error? Can you send us a link to the screenshot of it?

  Also, you should contact your hosting provider, to ask him about increasing the "max input vars" to 5000 and 'time limit' to 180s

  After that, everything will work fine.

  thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next