I can't install a pre-built site.
just after having finished the installation process of the pre-built site, the following appears;
Failed to import pa_color Black
Failed to import pa_color Blue
Failed to import pa_color Green
There has been a critical error on your website. Please check your site administration email inbox for instructions.
try two different ways to install it, as the documentation says, and it keeps popping up.
I also installed and updated the plugins that the theme needed, and the error kept appearing.
Where do you think the problem is?
Failed to import pa_color Black
Failed to import pa_color Blue
Failed to import pa_color Green
There has been a critical error on your website. Please check your site administration email inbox for instructions.
try two different ways to install it, as the documentation says, and it keeps popping up.
I also installed and updated the plugins that the theme needed, and the error kept appearing.
Where do you think the problem is?
Comments
Please provide us with your hosting environment settings, to do that please follow these steps:
1) Go to the Wordpress > Tools > Site Health [Links visible only for registered users]
2) Click at the “Info” on the top of the page and open the “Server” tab [Links visible only for registered users]
3) Take a screenshot of the content inside that ‘Server’ tab [Links visible only for registered users]
Please make sure you are using Wordpress 5.2 or later, previous versions did not have this option built in.
Please use snag.gy or pasteboard.co to host the screenshot and send us the link to it.
Thanks
this is the picture.
[Links visible only for registered users]
Investigate the why of your question and increase some parameters.
I tried again to load my theme and voila.
finally I could.
In advance, thank you very much for the support.
These are the values that were left at the end.