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Comments

• Pablo

  September 2020

  Hello,

  Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.

  Also, I have some questions:

  1) Do you have your BeTheme and WP up to date?

  2) What is your PHP Version?

  
  

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• 7eCMS

  September 2020

  Hi Pablo

  
  

  This is the status system:

  
  

  ·        
  Betheme Version
  21.8.5.2

  ·        
  WP Version  5.5.1

  ·        
  MySQL Version 5.5.5

  ·        
  PHP
  Version  7.3.14

  ·        
  PHP Memory
  Limit  512 MB

  ·        
  PHP Time
  Limit  300

  ·        
  PHP Max Input
  Vars  6000

  ·        
  WP Max Upload
  Size 15 MB

  
  

   I have also mailed the address of the page

  
  

  Thanks
• 7eCMS

  September 2020

  Hi again

  When
  deactivating all plugins the problem does not appear.
  

  After
  checking all the plugins I have detected that the error occurs when any of the
  following is activated:

   ·        
  Really Simple SSL

  ·        
  Slider Revolution

  ·        
  Wordfence Security

  I ask for a
  solution as soon as possible.
  

  Thank you
• Pablo

  September 2020

  Hello,

  Sorry, but we do not support the Wordfence Security and Really Simple SSL plugin so we cannot help you with this issue at all.

  You have to contact author's of these plugin to ask them, what can be the problem or talk with your webdeveloper to debug it.

  
  

  Also, the Slider Revolution is surely not a source the problem, so you can enable it.

  About the SSL, you do not have to use plugin for it, you surely have a tool on your hosting provider to change it from HTTP to HTTPS
  

  Thanks
  

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next