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WooCommerce Product Page "lightbox" not working

anhelmutanhelmut
in Theme support
Hi there, 

The lightbox (gallery) is not working for product images when a 'woo product page' is integrated in a layout via WP Bakery editor.
---> https://celluwell.com/celluwell-online-kaufen/

Whilst when I open the product page itself, it works perfectly fine:

Do you have any suggestions how I can get the thumbnails under the product image working correctly when the 'woo product page' is integrated in a page layout.

Thanks, 
Helmut

Comments

  • PhilPhil
    Hello,
    Please turn off all of the plugins except WPBakery and WooCommerce, refresh your cache, and check if the issue still exists.
    Also, tell me what item did you use in WooCommerce?

    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • anhelmutanhelmut
    Hello, 

    Deactivated all plugins except WPBakery and WooCommerce as suggested and cleared the cache. Unfortunatly it issue still exists. 
    I've created a new page https://celluwell.com/celluwell-online-kaufen/ and within this page I've added the "Woo Product Page" elemt of the WBBakery  backend editor together with some more rows and elements.

    But clicking on the thumbnails belw the main product image, each image opens up in fullscreen, yet without any navigation elements and so on. 
    When I open the woo prductv page itself https://celluwell.com/product/celluwell/ I can browse through the thumbnails by clicking on them, each opeining up in the product image window.

    I hope this explainination makes sense. Otherwhise please just open both links from above and try to navigate the thumbnails, then you should understand what I'm talking about. 

    Thanks

  • PhilPhil
    Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
    Notice!
    Please attach a link to this forum discussion.
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • anhelmutanhelmut
    Thank you, I've just sumbitted the detail via the contact form.
  • PabloPablo
    Hello,
    After further investigation we noticed that you selected the https://celluwell.com/celluwell-online-kaufen/ page as your main shop page and you customized it with a WPBakery plugin which is not a good purpose in this case.

    If you want to use the WPBakery and some WooCommerce features, you have to create page which will not be assigned as a main shop page in the WooCommerce settings.

    I changed the main shop page to "Shop" and both pages have the lightbox effect working well.
    Thanks
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • anhelmutanhelmut
    wow, that's fantastic. Something I'd have never thought of.
    THNK YOU guys!!!
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