Issues

altwebteam · October 2020

1. Logout isn't working properly on my website - https://pavana.sg-host.com when you hover over the my account tab on the menu and click logout.

2. Logout is also not working when I click the black logout button and just adds /logout at the end of the url every time for some reason.

3. https://pavana.sg-host.com/product/test-sri-rama-navami/ This is a grouped product in woocommerce and shows $Nan when I change the quantity of a grouped product. This is an issue with the theme after I checked I'm almost sure.

Please fix the above three issues. Thank you!

Phil · October 2020

Hello,

1,2. Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code, so unfortunately, we cannot be of any help to you.
Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar:
https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048
thanks

3. How did you add this? By some plugin or script?
As we know, there is no basic functionality like this in Woocommerce.

Thanks

altwebteam · October 2020

3. Grouped product is a basic built in functionality in woocommerce - https://woocommerce.com/videos/woocommerce-grouped-product-overview/

Phil · October 2020

Well, I meant how did you do a total amount of product prices?
https://prnt.sc/uz7fhn

Thanks

altwebteam · October 2020

The default way I'm pretty sure. Anyways looks like the theme is the issue please try to fix it. Thank you!

Pablo · October 2020

The default (vanilla) WooCommerce does not have the total amount of product prices dynamically calculated on the product page - this must be some kind of script (added in functions.php) or plugin which is including that new functionality.

In vanilla WooCommerce the only place where price gets sum is a cart page.

Sorry, but in this case you should contact some webdeveloper if you are not able to fix that, because it is not theme related problem, but only with your third party customizations.

Thanks

Issues

Comments

This website uses cookies