Viewing product problem // https://benaturalcosmetics.it/

Terminator3018 · October 2020

Dear,

I will ask you the support because I have problem about the product viewing under category.

I have created a page where I put the shortcode to show the parent category ( see the link https://prnt.sc/uxuthk)

The problem is when I click inside "Corpo" I can't see all the product but just 12 product to default.

How can I fix this problem?

Waiting for your reply.

Thank you for your support

Regards

Phil · October 2020

Hello,
I can see that you use some additional Woocommerce plugin, and we support basic Woocommerce.
Our hands are tied and we cannot help you in that case.

Thanks

Terminator3018 · October 2020

Hello,

I have checked the additional Woocommerce plugin but

I couldn't find any options to set the number of product.

I contacted the Woocommerce support and they replied to contact the theme support (Betheme) and set the number of product via php.

I will be waiting for your reply

Thank you

Regards

Phil · October 2020

Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks

Terminator3018 · October 2020

Hello,

thank you for your reply.

We have sent the email with the access (https://prnt.sc/v0leoi)

Will waiting for your reply

Thank you

Best Regards

Terminator3018 · October 2020

Hello,

did you find a solution for the product viewing?

I have sent last friday an email to the form with the link to the website to get the accesses.

I will be waiting for your reply

Thank you

Best regards

Pablo · October 2020

Sorry, but this filter plugin is not supported by us and we are not sure what can be the reason, because we simply did not test that plugin.

https://prnt.sc/v23zex

Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you.

Also, we cannot recommend any plugins other than the ones we support. You can find the list of supported plugins on this page, in the sidebar:
https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048
thanks

Viewing product problem // https://benaturalcosmetics.it/

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