Support Center Visit Demo License manager Buy @ envato

Forms causing the site to fail

jennyprevattejennyprevatte
in Theme support
Hey guys!

OK... I'm having issues with one site (i have several using this theme that are running fine).  Every time i load a contact form plug in - i've tried three different ones - and i've eliminated all the other plugins - I get errors on this file:  wp-content/themes/betheme/js/scripts.js: jQuery.fn.load() 

The entire site stalls and my hosting resources go off the chart.  As soon as I deactivate that contact plugin the site recovers and all is right with the world.  I don't get the same issues with any other plugin.  And again, i've tried 3 different contact form plugins - all do the same thing.

My client wants a form - and they usually receive several each day.

I have not tried to delete BE and reinstall - I really don't want to lose all those settings...

Thoughts/ideas/suggestions?  Help please!

thanks, jenny

Comments

  • PhilPhil
    Hello,
    Can you tell me what plugins did you try to use?
    We recommend using "Contact Form 7", because it is working fine with our Theme.

    Greetings
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • jennyprevattejennyprevatte
    edited November 2020
    Hey Phil,

    I've tried Contact 7 (like it),  I've also tried Form Maker and WP Forms.  I've used all three of these on different sites with BE - they all work fine.

    this site is just giving me a fit...haha

    thanks!
    jenny

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.