Product picture twice shown per product on cart page
in Other
Dear BeTheme team,
I am using Version: 21.9.5 as active theme (no child theme anymore :-)
I am wondering about this:
If I put a product into the cart at https://www.starmazing.de/bewerber-shop/ the product picture is shown twice in the cart-overview (https://www.starmazing.de/warenkorb/).
If I continue shopping to checkout page only 1 picture per product is shown correctly.
Do you have an idea how to show also in cart (warenkorb) only 1 picture per product?
Best regards Lidia
Comments
Hello,
Please, turn off all of the plugins (except basic WooCommerce), refresh your cache and check if the issue still appears.
Thanks
Dear BeTheme Team,
we upgraded to BeTheme 21.9.7.
I deactivated all plugins expect Woocommerce. Cleared Cache in browser and also cleared cache in firewall.
Activated all plugins again.
But the problem of two product picture only in cart (checkout shows single pictures) still exists.
Do you have another idea how to solve the problem?
Best regards Lidia
Did you check if the issue appears with the plugins disabled before turning them on again?
If yes, please, send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
Problem solved.
Thank you so much for your perfect advise: "Did you check if the issue appears with the plugins disabled before turning them on again?"
I did not :-) And now I did and I found the problem: The Siteground Optimizer Version 5.7.12 with activated option "Lazy Load Product Images" caused the problem.
I deactivated the option and opened a ticket at Siteground. Everything is perfect now and I am so happy for your great support. BeTheme is a wonderful theme and works great :-D
I am glad that your issue is sorted ?
Is there anything I could help you?
Best regards