html problem

Hello,

I contact you because I have a problem when I insert this code

<h4><a href="tel:+390457950306"><i class="icon-phone"></i>045 7950306</a><br />

As you can see this is the code but when I update the page this is what happens:

It doesn't recognize the code and it chenges with another number.


How is it possible?

Waiting for your reply

Regards

Comments

  • Hi,

    Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.

    thanks

  • Hello,

    this is the link: https://npmbonificheamianto.com/

    In the footer you can see the phone number, the code that we put in Betheme is this one "<h4><a href="tel:+390457950306"><i class="icon-phone"></i>045 7950306</a><br />" but the number you can see is another one (the same that you see in the header)


    How can we solve this problem?

    Waiting for your reply

    Thank you

    Regards

  • You need to change the phone numer in href too.

    It should look like that:

    <h4><a href="tel:+45 7950306"><i class="icon-phone"></i>045 7950306</a>
    

    Thanks

  • The number in href is not correct because it misses 0 before 45.

    If we put the correct number without the last number (045 795030), it works but it's not correct again.

    We have other problems as put the map basic in the website. It doesn't recognize the Iframe.


    How can we solve this situation?

    Waiting for your reply

    Thank you

    Regards

  • Sorry, but I quite do not understand.

    Can you explain to me greater what you want to achieve, and how it should look like, please?

    Also, check the following link about creating a link to phone number.

    https://css-tricks.com/the-current-state-of-telephone-links/

    Thanks

  • Hello,

    sorry I will try to explain better the situation.

    The point is that we insert the a href code but what we see in the website is not the correct number put in the back end.

    If you see the screenshot you can have better understanding: https://prnt.sc/xp834s

    I don't know why it doesn't recognize the code and changes it with another phone number. I try to update the new version of Betheme but it cannot be installed.

    We have also problem with the map viewing, it's like it doesnt recognize the Ifram code shared by google map (see the screenshot https://prnt.sc/xp8btu)

    This is the website: https://npmbonificheamianto.com/

    I hope I was clear and I ask you how to solve this problem, please.

    Thank you

    Waiting for your reply

    Regards

  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Thanks

  • Hello,

    thank you


    I have sent teh access on the contact form on the right side.


    Waiting for your reply

    Thank you

    Regards

  • 1) The footer works correctly, I provided some text there and it changed after 2-3s.

    Just change the link or text and it will change by default, remeber to publish the changes.

    2) You did not provide the proper iframe link, even if you will provide the URL (SRC) you provided for map in browser, it will refuse error.

    Please, provide correct iframe code to the field of "Map Basic" item

    thanks

  • Hello,

    I think you don't still get the situation.

    As you can see in the screenshot https://prnt.sc/xtcddc Here to have better understanding https://prnt.sc/xtckbi

    The phone number in the back end is not the same. What appears it's another number!


    For the map in the Contact page the Iframe code is correct but whats happens is this situation:

    backend https://prnt.sc/xtcovp frontend https://prnt.sc/xtcpqi

    We need to solve the problem because the client is a bit upset.

    Waiting for your reply

    Thank yuo

    Regards

  • Dear

    I solved the problem.

    I deregistered the purchase code and then I registered it again.

    Now it works

    Thank you

    Regards

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