Can't edit one of the pages. It looks empty
Hello.
There is a page. This one
Couple of days ago it was OK. One day I wanted to edit it (Pages-Page-Edit) and there was nothing there. I've waited for 10-15 sec but nothing happened.
I've tried to get in from outside, from published page. No success. Just empty space. And talking about published view. Yesterday it wasn't editable but looked as it's supposed to. Today almost all the pics/icons are gone.
What could go wrong?
Comments
UPDATE. Within an hour another page started loosing pictures.
https://snipboard.io/D5MvQd.jpg
The circled area at the shot contained a pictiure 10 minutes ago. Now it's gone as well. Why?
Hello,
Please, turn off all of the plugins, and check if this issue still appears.
Morveover, if you are using child theme, please, switch to parent, and check if it works then.
Thanks
Done.
Turning off the plugins didn't help.
Switching to parent theme didn't help either.
The Betheme is updated, WP version 5.6
The other pages are opening for editing slowly (actually, they were faster a week ago) but at least they are. The page I've issues with is not opening at all. I could have made it ones more but there has to be a problem unsolved. Next time another page disappeare then another. I can't redo pages every time.
Please, think it over one more time. I'm about to panic.
Please share with us your PHPINFO file, it's really necessary right now.
If you do not know how to do it, please check this topic:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Thanks
Sorry, but this is not PHPINFO file, but screenshot of your System Status, and I do not need it.
Please, do the steps from the link from my previous message.
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
For now we do not need the access to your admin panel. We ask for it only as a last resort.
Thanks
You mean this
...
and so on some 10 pages more. Is that it? That's what our freelance web admin sent me.
After looking at your PHPINFO file everything seem to be alright there.
But after taking a second look at your page, I noticed that you have an HTML error there.
Please, get rid of it, by checking if every HTML tag is placed and closed correctly.
Thanks
Wow, now I can get inside the page for editing! I'll go through all the tags, sure thing!
Thank you, people. Your're our rescuers.