Unable to install plugins

Comments

• Phil

  March 2021

  Hey,

  This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

  If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme > Dashboard)

  After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme > Dashboard) and try to update your theme/plugins a couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• inetfreak

  March 2021

  Issue resolved: PCLZIP_ERR_BAD_FORMAT (-10) 

  If the license is valid and still run into issues then there few things you can do.

  Please check the system status for following.

  1) PHP Memory Limit : By default it is 128m increase the size to 200m or more in my case i pushed it to 300m. You have two options to do this either -

  WP_config

  (define( 'WP_MEMORY_LIMIT', '300M' );

  define( 'WP_MAX_MEMORY_LIMIT', '300M' );

  Or

  Php.ini

  2) Check if cURL is enabled - depends on what operating system you are using, just google cURL command and install

  3) DOMDocument is enabled and if this is not enabled then you need to install phpX.X-xml (example php7.4 )

  sudo apt-get update
  sudo apt-get install php7.4-xml
  sudo service apache2 restart
  

  
  
• Phil

  March 2021

  I am glad that you resolve your issue!

  If you have any other questions or problems, feel free to ask.

  
  

  Best regards

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next