Full Refund please
To whom it may concern,
We tried several steps we found on your forums as well as the instructions you left on our previous discussion about problems installing your plugins.
We were trying to fix this issue following your instructions we encounter additional problems and the site went off and now is displaying the following:
"There has been a critical error on this website".
The whole site crashed and we lost files, nevertheless, the time we put Inyo it. We were obligated to delete your theme and its files via FTP and got back to our initial installation with the assistant of our hosting company, which by the way, cost us money.
WE have over 10 years experience with Wordpress themes from Avada, News X, Flatsome, Ultimatum and many others and this is the first time we have this sour experience.
While your BE theme is beautiful at a first glance, It is obvious that your BE theme is not reliable and we cannot work with a theme like this.
I will appreciate if you can please refund us the money we paid for the second license as soon as possible.
Sincerely,
Ariel Freaner
Comments
Hello,
Please send your refund request privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact.
Thanks