In that case, you should contact Envato because they manage the license keys. But I am afraid that will not be possible because the license is already assigned to your account just like the support.
Ok we can buy a new license key and support on behalf of our client though?
Additionally:
We're having an issue with the folio. The link on the first folio post "Connected Histories:..." goes to the the second folio post, we're not sure what's going on here, seemed to be working fine previously? Any pointers?
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Comments
Hello,
In that case, you should contact Envato because they manage the license keys. But I am afraid that will not be possible because the license is already assigned to your account just like the support.
Best regards
Ok we can buy a new license key and support on behalf of our client though?
Additionally:
We're having an issue with the folio. The link on the first folio post "Connected Histories:..." goes to the the second folio post, we're not sure what's going on here, seemed to be working fine previously? Any pointers?
Thanks again.
Paul
1) Yes you can buy a new license, but I suggest doing it for an account created for your client.
2) I have tested it, and the link "Connected Histories:..." leads to the correct portfolio with the same name.
Are there any steps to reproduce to have this issue?
Thanks