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Comments

• Phil

  October 2021

  Hey,

  This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

  If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).

  After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins a couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next
• robinhager

  October 2021 edited October 2021

  Hi Phil,

  Thanks, it worked after uninstalling all plugins and deactivate the license like you said.

  Best regards,

  Robin
• Phil

  October 2021

  Did you try to follow the steps from my previous message?

  In most, if not in all cases, the tips I have mentioned before works and resolve the problem.

  I do not think that would be something wrong with the URL.

  
  

  Thanks

  Learn more: Video Tutorials | How To | FAQ Vote on what comes next