Hello! I got problems saving my changes on the home page (well, it´s one page website). I do changes at first rows and it works... but not for the ones at the bottom of the page.
The directory is correct, but you have a couple of backslashes and a closing bracket that should not be there. Please, edit this file and remove them, so it will look like the link I have sent you.
It says that I do not have permission to access this resource.
However, if you can access it, please, find max input time and max input vars values and check if the first one is set to at least 180s and the second to at least 5000.
If these values are below, please, contact your hosting provider and ask to increase them to the ones I told you.
I just speak with the hosting provider... I the guy told that maybe the issue is solved!! I don´t know what he did but I guess is the same you were going to check ?¿
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Comments
Hello,
Please share with us your PHPINFO file. It's really necessary right now.
If you do not know how to do it, please check this topic:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Thanks
All right!! It´s done
Let me know if its ok please
You did not attach a link to your PHPINFO file.
Can you send it, please?
Thanks
The website is on the URL
beontop.es/dentalab/
I added the file just inside the root as phpinfo, may I put it on another path ??
Should be here:
https://www.beontop.es/dentalab/phpinfo.php
( I attach also screenshot of the file)
The directory is correct, but you have a couple of backslashes and a closing bracket that should not be there. Please, edit this file and remove them, so it will look like the link I have sent you.
Thanks
Oops! Sorry, I changed it and rectify it.
Let me know if it works for U now? please :)
It says that I do not have permission to access this resource.
However, if you can access it, please, find max input time and max input vars values and check if the first one is set to at least 180s and the second to at least 5000.
If these values are below, please, contact your hosting provider and ask to increase them to the ones I told you.
Notice that the Master value should be changed.
Thanks
I upgrade both values! Let´s see if it works
I just speak with the hosting provider... I the guy told that maybe the issue is solved!! I don´t know what he did but I guess is the same you were going to check ?¿
Now I can access your PHPINFO file, and yes, the value I mentioned is increased now.
However, max input time is not increased, but if the issue is gone, then there is no need not to change that.
Thanks