Support Center Visit Demo License manager Buy @ envato

Thumbnails Single Product Page

DieTreuetesterDieTreuetester
in Files & images

Hello,

on the single product page in the mobile version, the thumbnails under the main picture (so the product gallery) isn't clickable. Do you have a tip what's can be the problem?


Link here: https://die-treuetester.eu/produkt/sms/


Thanks.

Comments

  • PhilPhil

    Hi,

    I have tested your website with iPhone 12, and I could click on the thumbnails images.

    obraz.png

    Can you tell me on what device and browser you are testing, please?

    You can also try to do the following: turn off all of the plugins except basic WooCommerce, refresh your cache, and check if the problem persists.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • DieTreuetesterDieTreuetester

    Thanks a lot, after a software update it was working. Just have another question: to sliders, testimonials & Co. we can't add the feature image. There is nothing to choose the pictures. What's can be the problem here?

    Thanks a lot.

    screenshot.jpg


  • PhilPhil

    Do you not see a tab for the featured image?

    Please, check if you do not have disabled it in the Screen Options.

    image.png

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • DieTreuetesterDieTreuetester

    Thanks a lot, it works. Unfortunately, we have another problem with the pictures under the main picture. There are now numbers before the pictures, and there are not any more below left the main image. It’s just on the mobile version.

    screen.jpg


  • PhilPhil

    Did you try turning off the plugins again?

    Moreover, if you use a child theme, please, switch to parent, and recheck it.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.