error message on install of theme
Hello:
I am getting an error message when trying to install the theme BeTheme
a795647a-2f62-***
We bought a new version because we didn't know our license code. All I want to do is update the theme. We already bought it years ago. This above is the new code we just bought.
Thanks,
Kathy
Comments
Sorry I left out the error message:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Here is my original message.
Hello:
I am getting an error message when trying to install the theme BeTheme
a795647a-2f62-***
We bought a new version because we didn't know our license code. All I want to do is update the theme. We already bought it years ago. This above is the new code we just bought.
Thanks,
Kathy
Hey,
You got this error because you are trying to install the wrong package. The theme file you are supposed to install is betheme.zip.
More details about theme installation and mentioned stylesheet error you can find below:
https://help.market.envato.com/hc/en-us/articles/202821510
https://support.muffingroup.com/documentation/installation-updates/
Best regards