Muffin Live Builder Not updating the page content
1) Go to a page, and click edit on any page.
2) While on the edit page I go to the Muffin Builder section and click edit on any content section
3) After editing the content I'll click 'Update'
4) The update button keeps loading
4) And I am stuck at that point.
Tried using different browsers but still the same issue.
I have also attached a video for your reference.
https://drive.google.com/file/d/1xpT3Fj8a938Chk9i2l5j_OZJuHqGl--P/view?usp=sharing
My Website URL: http://digifolks.org/
Comments
Hello,
Please share with us your PHPINFO file. It's really necessary right now.
If you do not know how to do it, please check this topic:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Thanks
Hello Phil,
Attached are the php-related info file and other PHP related details PFA
Sorry, but none of these shows your PHPINFO file.
Can you follow the steps from the link from my first message, and send the link to this file, please?
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Thanks
In my previous message, I have attached a zip folder that contains the phpinfo file.
On the other hand, here is the requested link: http://digifolks.org/phpinfo.php but shows a broken page with Error 404.
Sorry, but the files do not give me anything because it just shows me the file structure, so this:
However, it does not shows me the 404 error but the Maintenance Mode. The home page shows that too.
Anyway you can send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
Hello Phil,
I have sent an email using the contact form please check.
Hey Phil,
Any update? Looking for a prompt reply from you.
Sorry, but we didn't get any message from you yet.
Please check your mail inbox for our response. Look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Be sure that you sent all of the required information mentioned in the previous message.
Thanks
Please recheck your email, I have sent the updated discussion link on the email I received from you guys.
Please recheck your email, I have sent the updated discussion link on the email I received from you guys.
I have created a new page BeSupport, switched to the Twenty Twenty theme, and put content in the WP editor and the JSON error appeared.
If the issue appears not only with the Betheme, but with a basic theme too, it means that it is not our theme's fault.
Please, check the following article, and follow the tips from there.
https://webspeedtools.com/fix-the-response-is-not-a-valid-json-response-wordpress/
If none of them will help, please, contact your hosting provider, and ask to allow all the rules that ModSecurity blocks incorrectly.
Thanks
Thanks. Issue resolved by the hosting support.