Section freezes when entering to edit
This is happening on sites that I've updated to the latest few versions now and when entering "Section edit" on pages & post as in the visual below the page freezes and times out or sometimes becomes ok after 60 seconds +. Other options for the theme seem fine.
I've tried deactivating all plugins, changing memory limits for PHP, increasing the Time out limits, tried editing on high-powered machines, different browsers, and so on. I've even contacted my host to see if they can see anything.
This all points to a theme update currently at 26.3.3
I noticed this a while back but didn't totally freeze it just got stuck a bit but now is totally unusable.
- MySQL Version 10.3.34
- PHP Version 7.4.29
- PHP Memory Limit 1 GB
- PHP Time Limit 350
- PHP Max Input Vars 12000
- WP Max Upload Size 256 MB
- cURL
- DOMDocument
- .htaccess File Access
- php.ini values are shown above. Real values may vary, please check your limits using php_info().
- WP Version 6.0
Comments
I surely can't be the only one having this issue, any more out there having sticking issues?
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
Moreover, please, open the browser console (F12) and check if you do not have any errors there.
I also suggest checking the speed of your pages in the BeBuilder.
Thanks
Hi Phil, thanks for the reply.
Website is currently on the domain https://123abc.co.uk/
Using the BeBuilder works fine so not sure if that helps you ID what's wrong.
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
BeBuilder to be honest is much better and so have started using this you don't have to keep going in and out of sections to edit content. So a blessing in disguise!
Glad to hear that you loved it! :)
If you have any further questions, feel free to ask.
thanks