site edits

hildaramirez · August 2022

Hello,

I made changes more than 24h ago to my site https://angela-haisha.it I don't see the changes, I installed WP Super Cache and cleared the cache several times but it still doesn't work.

In the dashboard I see the changes on the page but if I view it it does not update.

Can you guys help me?

Thanks

Phil · August 2022

Hi,

Can you tell me what changes you made, and where?

It would be best if you attach a screenshot showing that.

Thanks

hildaramirez · August 2022

I edited the text of the "su di me" section and the description of the icons but if I refresh the page I don't see the changes.

Can I send you the accesses?

Schermata 2022-08-04 alle 14.51.36.png

Phil · August 2022

Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

Phil · August 2022

Sorry, but the credentials you have sent are not working.

Can you send the correct one, please?

Thanks

hildaramirez · August 2022

Hi Phil,

I sent now the credentials again.

Thank you

Pablo · August 2022

Hello,

Can I update the theme to the latest version? Did you make changes to the core of the theme?

thanks

hildaramirez · August 2022

Sure, update the theme and do whatever is necessary please.

No, we have not modified the theme.

Phil · August 2022

We need to do a further investigation into this.

Please, send us FTP and PHPMyAdmin access, like previously through the contact form.

Remember to attach a link to this forum discussion.

Thanks

hildaramirez · August 2022

Hi Phil,

I sent now the acceses.

Thank you

Phil · August 2022

Did you modify anything?

When we tried to access your website it showed this message:

Best regards

hildaramirez · August 2022

Hi Phil,

I didn't do anything, it's a nightmare :(

hildaramirez · August 2022

What did you do? The site is offline and I can't even get into WordPress! the installation in the hosting is gone!!!

hildaramirez · August 2022

Now the site is back online, resolved the hosting customer care.

However, I continue to have the problem of not being able to update anything, it is shameful! It has been too many days and you still have not been able to solve it.

Phil · August 2022

We were not able to check that, because the website was not accessible, and we did not get any message from you for a couple of days.

We manage to resolve your issue.

Please, check that.

Best regards

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