Header Builder 2.0 Template not working
Hi,
When I try to create a new header template, I am unable to add any elements or even see the builder. Additionally, there is no preview content, it displays a 404 message instead.
Please see the attached recording for a demonstration of my issue: https://www.loom.com/share/d68b074c714d4d0f9a9094891720b49d
Comments
Hi,
Please, check if you do not have URLs misconfigured in Settings -> General.
See the following article:
https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/
It is about missing styles on the pages, but it might affect the Header too.
Thanks
Hi, I believe I mentioned that in my video, I already checked and double-checked that the URLs are configured properly because I have ran into this error before.
Any other tips?
I am having the same issue. My URLs are the same in settings as well but yet I see this with BeBuilder
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
Switching back to the parent theme and then back to the child theme seems to have fixed it for me. Thanks!
@coreyphall,
Sorry, but the login credentials you have sent are not working.
Can you check them, please, and send the correct ones, please?
Thanks
@Phil What's the url of the website?
I used the URL from your video: https://lifetimehearingservices.com/.
You did not send the URL in the private message, or in this discussion.
Best regards