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live bebuilder is not working

Dcd_microDcd_micro
in Theme support

hi there i have two problems when i want to edit with live bebuilder and on theme option i lost the list with the social media also on footer the pinterest icon is not show up on desktop version only show up to mobile but if you search the code is there

please help me

this is the link of the page

https://bluefurniturerentals.com/

Screen Shot 2022-04-03 at 02.59.49.png
Screen Shot 2022-04-03 at 03.00.21.png
Screen Shot 2022-04-03 at 03.01.20.png


Comments

  • Dcd_microDcd_micro

    i found the problem with the social was from adguard

    please check only the action=mfn-live-builder is not working to every edit i wanna do (pages,products, etc.)

  • PhilPhil

    Hello,

    Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

    Moreover, if you use a child theme, switch to parent, and recheck it.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • Dcd_microDcd_micro

    the problem comes from the last update of the gravity forms plugin, what should i do?

  • PhilPhil

    I was able to reproduce this issue in my environment, and we are investigating its reason.

    When we find the root cause, I will let you know.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PhilPhil

    We manage to make the live builder load with the Gravity Form but the loading time is too high, so we keep investigating it.

    For now, I suggest using the backend builder or disabling the Gravity Form for a time when you will modify your pages.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • PhilPhil

    The fix for this issue will be available in the upcoming update.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • coreyphallcoreyphall

    Hi, I am also having this issue with the live builder not working. I turned off all plugins, refreshed the cache, and the problem persists. I am not using a child theme.

    http://champesp.com


    ### wp-core ###

    version: 6.0.2

    site_language: en_US

    user_language: en_US

    Home URL: https://champesp.com

    Site URL: https://champesp.com

    https_status: true

    multisite: false

    user_registration: 0

    blog_public: 1

    default_comment_status: open

    environment_type: production

    user_count: 3

    dotorg_communication: true


    ### wp-dropins (1) ###

    advanced-cache.php: true


    ### wp-active-theme ###

    name: Betheme (betheme)

    version: 26.4.0.8


    ### wp-themes-inactive (1) ###

    Twenty Twenty-Two: version: 1.2, author: the WordPress team, Auto-updates disabled


    ### wp-mu-plugins (1) ###

    ManageWP - Worker Loader: version: 1.0.0, author: GoDaddy


    ### wp-plugins-active (11) ###

    Accessibility by UserWay: version: 2.4.9, author: UserWay.org, Auto-updates disabled

    Contact Form 7: version: 5.6.3, author: Takayuki Miyoshi, Auto-updates disabled

    Envato Elements: version: 2.0.11, author: Envato, Auto-updates disabled

    ManageWP - Worker: version: 4.9.14, author: GoDaddy, Auto-updates disabled

    Really Simple SSL: version: 5.3.4, author: Really Simple Plugins, Auto-updates disabled

    Slider Revolution: version: 6.5.31, author: ThemePunch, Auto-updates disabled

    UpdraftPlus - Backup/Restore: version: 1.22.22, author: UpdraftPlus.Com, DavidAnderson, Auto-updates disabled

    WPCode - Insert Headers, Footers, and Code Snippets: version: 2.0.2, author: WPCode, Auto-updates disabled

    WP Rocket: version: 3.12.0.5, author: WP Media, Auto-updates disabled

    Yoast Duplicate Post: version: 4.5, author: Enrico Battocchi & Team Yoast, Auto-updates disabled

    Yoast SEO: version: 19.7.1, author: Team Yoast, Auto-updates disabled


    ### wp-server ###

    server_architecture: Linux 4.18.0-372.19.1.el8_6.x86_64 x86_64

    httpd_software: LiteSpeed

    php_version: 8.1.4 64bit

    php_sapi: litespeed

    max_input_variables: 10000

    time_limit: 60

    memory_limit: 384M

    max_input_time: 60

    upload_max_filesize: 128M

    php_post_max_size: 128M

    curl_version: 7.61.1 OpenSSL/1.1.1k

    suhosin: false

    imagick_availability: false

    pretty_permalinks: true

    htaccess_extra_rules: true



    `

  • PhilPhil

    Hi @coreyphall,

    Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • coreyphallcoreyphall
    edited September 2022

    Hi @Phil

    Updating to Betheme 26.5 this morning seemed to resolve the issue.

  • PhilPhil

    That is great.

    Please, let me know if I can help with anything else.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • coreyphallcoreyphall

    @Phil

    Actually, the two sites that I updated to 26.5 are showing this on wordpress dashboard. These lines of text appear at the top and bottom of the page.

    SCR-20220927-o6s.png


    SCR-20220927-o53.png


  • PhilPhil

    Hi,

    There is a new update.

    Please, update Betheme to the newest version, and check if the problem persists.


    Best regards

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • coreyphallcoreyphall

    That appears to have resolved the issue.

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