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Setup Wizard does not work.

okai66okai66
in BeBuilder

At the last step of the Setup Wizard "Database reset", the checkboxes cannot be activated and therefore no installation is possible.

Comments

  • PhilPhil

    Hey,

    Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please make sure that the data you are sending are complete and correct.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • danieljcooperdanieljcooper

    Hi,

    I am having the exacted same issue on a fresh Wordpress install.

  • bsugar7bsugar7

    I am having the same issue too. Have they managed to sort this out for you yet.

  • PhilPhil

    Sorry, but we didn't get any message from you yet.

    Please check your mail inbox for our response. Look also inside the spam folder.

    If you don't have any message from us, please send your login credentials again.

    Be sure that you sent all of the required information mentioned in the previous message.

    • link to this forum discussion
    • link to your website
    • login credentials
    • FTP credentials

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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